ariesoGEO
- unleashing the power of customer centric decision making
Would you like the power to see exactly what your customers experience, and react immediately?
ariesoGEO delivers a powerful and accurate insight into your customers' voice and data experiences, enabling you to make business decisions that put your customers and shareholders at the centre of your network, maximizing your return on investment and reducing churn.
Geo-estimating every customer call, ariesoGEO evaluates the quality of service provided down to individual building resolution. With applications from network optimization to customer care, ariesoGEO gives you the detail to optimize business decisions across the organization - unleashing the power of customer centric decision-making.
ariesoGEO's patent pending technology uses standard mobile measurement reports harvested from the network, without any additional handset agents or signalling traffic, to geo-estimate every call event and network Key Performance Indicator. Designed for scalability, ariesoGEO installations process billions of voice and data calls, enabling true 24/7 operation for all subscribers, whilst providing an innovative alternative to legacy drive testing and network element centred statistics. Instead of relying upon road bound drive testing, ariesoGEO analyses the experience of all users to diagnose network issues, identifying localised problems hidden in per cell statistics, regardless of whether the problems are indoor, off- road, or even on ships or planes.
Applications extend beyond network engineering, including targeted sales and marketing campaigns, customer care, service level management, corporate account service level management and detailed business intelligence. Enterprise ariesoGEO enables many departments to benefit from this invaluable insight in to customer experience.
Arieso are the market pioneers and leaders in location-aware network monitoring and optimization - ariesoGEO has been used both as a service and deployed on customer sites to help over 30 network operators around the world with their network problems. Projects have included iPhone performance, roamer retention, special event optimization, microcell deployment validation, performance monitoring and data hotspot identification for LTE planning. Tier-1 operators are willing to vouch for how this technology has fundamentally changed the way they operate and optimise their networks, giving them a step change in efficiency and maximizing ROI - reported benefits have included between 20% and 40% improvement in network performance, including data throughput, congestion and call retention, alongside improving engineer efficiencies of up to 50%. With ariesoGEO executives, managers and engineers can have absolute confidence knowing that customer experience is central to every decision made.