May 24 2012
Formed in 1976, Dycec will combine the analytical power of the ariesoGEO solution with the experience of its professional services team of consultants and engineers to deliver network performance improvement services.
Fuelled by phenomenal growth in the use of new generation smartphones, Spanish consumers are hungry for more applications and higher speed mobile data services. Spain is in the process of establishing its LTE networks, and despite the challenging economic times, Mobile operators need to plan major new network investments whilst maintaining high levels of customer service in the most cost efficient ways.
Arieso’s customer-centric technology plays a pivotal role in helping Mobile Operators surmount these challenges, ensuring that every Euro invested in mobile networks really counts. By identifying precisely how individual mobile devices are operating within the network and analysing the user experience encountered by every single customer 24 hours a day, 7 days a week – decisions on network investment can be based upon facts.
Andy Burns, Senior VP of worldwide sales and marketing said, “Dycec’s experience within the Spanish telecoms market is second to none. Its flexible approach and technical knowledge has made this an obvious partnership choice for Arieso and broadens the options available for Operators to realise the benefits of a customer-centric approach to Network Engineering.”
Fernando Giner, Commercial Director for Dycec, added, “We are delighted to enhance our portfolio of solutions and services with the capabilities of the Arieso technology. This partnership will allow Dycec to lead the market in providing the most precise and efficient services for optimising network performance for our customers in Spain”
Arieso is the world's leading provider of customer centric, location aware solutions that enable mobile network operators to focus their business on the evolving desires and experiences of their customers. The company's solutions locate, store and analyse data from every call, providing operators with a rich source of information to boost network performance and enrich user experience. This same detailed insight which transforms the effectiveness of Radio Network Capital Planning and Performance Engineering opens new possibilities for Customer Experience Assurance and Geomarketing.
Arieso’s proven carrier grade solutions are robust, reliable and highly scalable. Operating on five continents, Arieso’s clients include mobile operators such as América Móvil, MTN, Portugal Telecom, Telefónica O2, Vodafone and leading equipment vendors including Alcatel Lucent, Ericsson and NSN.
DYCEC is a Spanish telecommunications and information technology engineering company whose activities include consultancy and engineering, design and development, integration and services, and manufacturing and logistics. Founded in 1976, the company has followed the evolution of the telecommunications industry. From its inception as a developer, manufacturer and distributor of hardware for data transmission, the company has continually invested to meet client needs and develop new technologies.
DYCEC’s highly qualified team of more than 200 employees provides the foundation for the company’s innovation. This innovation is built on continuous training, the application of the experience, and continual interaction with centres of knowledge. DYCEC’s clients include many major telecoms operators, including Telefonica, Vodafone, Orange and BT, and other technology leaders including Endesa Group, Iberdrola, REE, and RENFE.
Lorna McLennan / Duncan McKean
Tel: +44 (0)20 7313 4411 / +44 (0)7500 875614
Tel: +44 (0)1635 232470
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