May 23 2012
ariesoGEO now supports GSM, UMTS and LTE technologies within a single platform and automates optimisation between these layers.
Designed to help mobile network operators solve performance challenges, ariesoGEO provides valuable insights into the network as experienced by customers. These insights allow operators to manage network planning and performance more cost effectively, while delivering previously unobtainable insights into customer experience.
With the roll out of LTE gathering momentum, high value customers with the latest devices are beginning to interact with a complex multi-layer network. How those layers - 2G, 3G and 4G/LTE - work together is becoming critical in defining the customer experience. To meet this challenge, ariesoGEO is the first enterprise geolocation solution that includes the ability to automatically optimise between technology layers based on measured coverage, a capability previously unavailable.
“There really is no such thing as an LTE subscriber. LTE devices will use the UMTS and GSM layers of the network as well, putting operator engineering teams under greater strain. Increasing complexity demands new thinking and new approaches to managing and optimising networks,” said Shirin Dehghan, CEO, Arieso.
“By extending our capability to cover LTE networks, we’re able to provide operators with a comprehensive solution that starts to automate the optimisation of existing and future network evolutions, solving complex integration challenges. It’s a real industry ‘first’.”
The new release of ariesoGEO also includes a package of advanced automated optimisation features that allow operators to achieve significant network performance improvements with minimal manpower. The value of these features is already proven in several live customer deployments, where ariesoGEO:
Automatically detects configuration clashes
Recommends appropriate changes
Delivers improvements in network performance and customer experience
In one example, this new capability resulted in a 15% reduction in drop call rate when applied to a pre-optimised area of a mature network.
These automated features support faster roll out of major network expansions. Many engineering teams struggle to keep up with changes to neighbour lists, antenna plans and other key parameters as large numbers of new sites are added to the network. By automating these critical tasks ariesoGEO ensures the ultimate mobile network performance.
Arieso is the world's leading provider of customer centric, location aware solutions that enable mobile network operators to focus their business on the evolving desires and experiences of their customers. The company's solutions locate, store and analyse data from every call, providing operators with a rich source of information to boost network performance and enrich user experience. This same detailed insight which transforms the effectiveness of Radio Network Capital Planning and Performance Engineering opens new possibilities for Customer Experience Assurance and Geomarketing.
Arieso’s proven carrier grade solutions are robust, reliable and highly scalable. Operating on five continents, Arieso’s clients include mobile operators such as América Móvil, MTN, Portugal Telecom, Telefónica O2, Vodafone and leading equipment vendors including Alcatel Lucent, Ericsson and NSN.
Lorna McLennan / Duncan McKean
Tel: +44 (0)20 7313 4411 / +44 (0)7500 875614
Tel: +44 (0)1635 232470
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